Thank you for choosing Vertocity for your learning needs. We aim to provide a fulfilling experience as you explore, evaluate, and enroll in our courses, whether they are self-paced or mentor-led.Self-Paced Learning: To be eligible for a refund, you must meet the following criteria:

• Submit your refund request within 7 days of purchasing the course.
• Have not accessed or downloaded more than 25% of the course content.

Refunds for self-paced learning will be calculated as follows:

• 65% refund if requested within the first 7 days of purchase.

Refund requests that do not meet all of these conditions will not be accepted, and no refund will be provided.
Mentor-led Training: To qualify for a refund, the following conditions must be met:

• Submit your refund request within 7 days of purchasing the course.
• Have consumed less than 25% of the video-learning content.
• Have not attended more than one (1) live online class.

Refunds for mentor-led training will be calculated as follows:

• 50% refund if requested within the first 7 days of purchase.

Failure to meet any of these requirements will result in the rejection of your refund request, and no refund will be issued.